This Privacy Policy describes the data protection practices of PLC Automator (“PLC Automator,” “we,” “us,” or “our”). This Privacy Policy applies to the information we collect and use about you when you access or use the PLC Automator website, web-based software, or any related online service that links to or otherwise presents this Privacy Policy to you. We refer to these products and services collectively as the “Services.”
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.
We collect information about you through the means discussed below. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our Services.
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
The Services you use or processing your orders
Requests or questions you submit to us via online forms, email, or otherwise
Any reviews that you submit about the Services
Account registration and administration of your account
Requests for customer support and technical assistance
While parts of the Services may not require you to provide information that directly identifies you by name (such as if you choose to browse the website without logging in), the specific types of information we collect will depend on the Services you use, how you use them, and the information you choose to provide. The types of data we may collect directly from you include the following:
We, or our service providers, use your information for various purposes depending on the types of information we have collected from and about you, in order to:
At PLC Automator, we use cookies and similar technologies to facilitate the functioning of the Services and improve your experience while using our software. Cookies are small text files that are placed on your device when you access our Services, and they help us to:
We do not use cookies for advertising purposes or to track your behavior outside of the Services. The cookies we use are strictly focused on improving the functionality of the software, ensuring you can efficiently submit textual requests for ladder diagram generation without interruptions.
You can set your browser to notify you when a cookie is being installed or to block cookies entirely, although this may impact some functionalities of the software, such as keeping your session active. For more details on how to manage cookies, please consult your browser’s “Help” section.
PLC Automator will disclose your information in the following ways:
We provide access to or disclose your information to selected third parties who perform services on our behalf. These service providers have access to your information solely to perform these services and are prohibited from using your information for any other purposes. The services they provide include cloud storage, payment processing, security, customer support, and other technical services necessary for the operation of our software. These providers only access the information that is strictly necessary for their tasks and are subject to strict confidentiality and data protection agreements.
By using our Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by law, or in a good faith belief that such access, retention, or disclosure is reasonably necessary to:
As we continue to grow our business, PLC Automator may merge or partner with other companies. In such transactions (including in contemplation of these transactions), user information may be among the transferred assets. If part or all of our assets are sold or transferred to a third party, customer information, including email addresses, would likely be one of the transferred assets. In the event that such a transfer is subject to additional mandatory restrictions under applicable laws, we will comply with those restrictions to protect your data.
We retain your information only for as long as necessary for the purposes for which it was collected or processed. The retention period depends on the specific purpose of the information, whether it’s for transaction records, user interactions, or legal requirements. We may also retain your data in compliance with applicable laws, such as tax or accounting regulations, or for legal defense purposes.
PLC Automator implements technical and organizational security measures to protect the information shared through our Services against loss, misuse, unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption, access control protocols, and secure storage to safeguard your data. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please bear this in mind when sharing sensitive information through our platform.
The Services are intended for general audiences and not for individuals under the age of 16. In compliance with the European Union’s General Data Protection Regulation (GDPR), we do not knowingly collect “personal information” from individuals under the age of 16 without valid parental or guardian consent. If we become aware that we have collected personal information from a child under 16 without such consent, we will take reasonable steps to delete it as soon as possible.
If you are a resident of the European Union and under the age of 16, please do not submit any personal information through our Services without the consent of your parents or guardians. We also comply with other age restrictions and requirements according to applicable local laws.
Depending on your jurisdiction, you may have the right to make certain requests regarding your “personal information” or “personal data” (as defined by applicable law, and collectively referred to herein as “personal information”). Specifically, you have the right to request the following from us:
Additionally, you have the right not to be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information to provide our services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address.
If you would like more information about your legal rights or would like to exercise any of them, you can submit a request to info@plcautomator.com.
Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. If we deny your request, we will provide you with information on how to appeal the decision, if applicable, in our communications with you.
You can unsubscribe from our promotional or marketing emails via the unsubscribe link provided in those emails. Please note that it may take some time, in accordance with our legal obligations, to process your request. Even if you opt out from receiving marketing messages, you will continue to receive administrative messages from us, such as order confirmations, updates to our policies and practices, or other communications regarding our relationship or transactions with you.
The legal bases for using your information as set out in this Privacy Policy are as follows:
Where use of your information is necessary to perform our obligations under a contract with you (for example, to comply with: the terms of service of our websites which you accept by browsing the websites/registering; and/or our contract to provide our Services to you);
Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our Services; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing Services);
Where we are required to process information in accordance with an EU Member State legal obligation; or
Where we have your consent, in accordance with applicable law.
At PLC Automator, the information discussed in this Privacy Policy is processed within the European Economic Area (EEA). However, in some cases, it may be necessary to transfer personal data to countries outside the EEA to ensure the delivery of our Services. These data transfers will be conducted in accordance with applicable laws, including the protections set forth by the General Data Protection Regulation (GDPR).
When we transfer your data outside the EEA, we take appropriate measures to ensure that the information is properly protected, such as using Standard Contractual Clauses (SCCs) approved by the European Commission or ensuring that the recipient country provides an adequate level of protection under European regulations.
Residents of the European Union have additional rights under the GDPR, including the following:
If you feel that your rights have been violated, you may file a complaint with the data protection authority in your country of residence within the European Union.
We take technical and organizational measures to protect your data against unauthorized access, loss, or improper disclosure, in accordance with GDPR regulations. These measures include encryption, access controls, and regular security audits.
We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Date of Last Revision” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.
Please feel free to contact us if you have any questions about PLC Automator’s Privacy Policy or the information practices of the Services.
You may contact us as follows:
Flavio Mendieta
38 Meelick Park, Cork. Ireland
info@plcautomator.com
